It’s only late spring, and already many of us in certain parts of the country have had our fill of negative attack ads. It leaves us wondering how we can honor the political process as responsible citizens, but maintain a more civil dialogue.
If we want to see a change in our political and cultural landscape, where we do begin?
Perhaps it begins by surrounding ourselves with positive, life-affirming messages. In our workplace at WaterFilters.NET, we intentionally focus every day on a set of shared values that include attitude, play and positivity, energy and motivation. We work consistently to foster a respectful environment where differences of opinion are embraced, and all people are honored. The truth is: the positive attitude with which we serve our customers really pays off. This short inspirational video sums it up well. Here are a couple of guideposts that help frame our culture of positivity:
“Any fact facing us is not as important as our attitude toward it, for that determines our success or failure. The way you think about a fact may defeat you before you ever do anything about it. You are overcome by the fact because you think you are.” (Norman Vincent Peale)
“Never, never, never, never give up.” (Winston Churchill)
Perhaps this year’s political candidates need to give a quick call to our customer care department to have their questions answered and their differences resolved. Our team goes above and beyond to exceed the expectations of those we serve. It’s a mindset of servant leadership that many who hold public office could benefit from learning! Here’s what just a few of our customers have written lately:
“Above and beyond. Will keep me coming back as a buyer. JoAnne was great!” (Barry)
“Great service at WaterFilters.NET. I’ve been able to interact with the same customer service rep. for a while and it’s made doing business with you more pleasurable. Annie has been quick to reply whenever I’ve had questions, which is really important to me.” (Matt)
“Outstanding customer service. Friendly, and very helpful. Almost immediate replies. It is rare to find a customer service person that goes the extra mile to make sure you know what to do. I had several back-and-forth emails with Hannah, and all were top-drawer in every respect. Give Hannah a raise. She is a real gem.” (Bob)
“Tammy’s response was very timely and perfectly accurate. Will always do business with you. Thank you!” (Robert)
“Val has exceptional customer service skills! An employee to be valued!” (Johanna)
“Just a short note to praise your company for having Miss Melanie on board in your customer service and technical support department. She is a superior professional and an awesome human being, and a true lady as well. Thank you and congratulations.” (Roberto)
It is refreshing to hear people genuinely pleased with outstanding personal care. We talk a lot in this blog about filtering out contaminants. A servant’s attitude, however, can be truly infectious! Our hope is that the positivity we share will spread beyond our customers to the larger culture. Join us on Facebook or Twitter, and read more about us on our website.